According to NSW State liquor laws, completion of an RSA course is mandatory for:
Your photo will be taken at Service NSW as part of the application process. Your Photocard will be ordered and sent to you within 3 weeks. You have 90 days to get your OLGR Interim Certificate replaced with your Photocard.
Please refer to the OLGR NSW Student Page for further information https://www.liquorandgaming.justice.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/competency-cards.aspx
Photo competency cards last for 5 years after the completion of the first course listed on the card (ie, this might be this NSW RSA course you do through this site). After five years the card expires and the course has to be repeated.
* Should you require assistance while completing your online or correspondence RSA NSW course, our trainers are available between the hours of 8am and 5pm (AEST), Monday to Friday (excluding national, Queensland and Brisbane Metropolitan public holidays). During these times, our offices are staffed with trainers to answer calls and emails; however, if our trainers are assisting other students, emails and voicemails will be responded to within 2 business hours (prior to close of business where possible).
Outside of these hours there will be no trainer available to assist with your queries. Emails and voicemails received outside of business hours will be responded to before 10am (AEST) on the next business day.
The business hours for our processing team, who will arrange the delivery of your interim certificate on successful completion of your course, are Monday to Friday (excluding public holidays) between 8am and 3pm (AEST). Should all elements of your course (including assessment and ID requirements) be finalised before 3pm (AEST), you will be processed that day and should receive your Liquor & Gaming interim certificate on the same day. If you complete all course elements after 3pm, you will be processed and receive your interim certificate on the next business day.